What is a Webhook? The Complete Guide to Web Hooks

Updated September 25, 20258 min read

A webhook (also written as web hook) is an automated way for one application to send real-time data to another application when a specific event occurs. Unlike traditional APIs where you request data, webhooks push data to you automatically.

What is Webhook Technology?

A webhook is an HTTP callback - a simple event-notification system via HTTP POST. When something happens in a source application, it makes an HTTP request to the URL configured for the webhook. This URL belongs to a receiving application, which can then take action based on the data received.

Think of webhooks as "reverse APIs" or "push APIs." Instead of polling for data repeatedly, your application subscribes to events and gets notified instantly when they occur.

Web Hook vs API: What's the Difference?

Traditional API (Pull)

  • You request data when needed
  • Requires constant polling
  • Higher resource usage
  • Delayed data updates

Web Hook (Push)

  • Data pushed to you automatically
  • Event-driven architecture
  • Efficient resource usage
  • Real-time data delivery

How Do Web Hooks Work?

1

Event Occurs

Something happens in the source application (payment completed, user signs up, file uploaded)

2

Webhook Triggered

The source application creates an HTTP POST request with event data

3

Data Sent

The POST request with payload is sent to your webhook endpoint URL

4

Processing

Your application receives and processes the webhook data

What is a Webhook Used For?

Payment Processing

Stripe, PayPal, and Square use webhooks to notify about successful payments, refunds, and disputes

Communication Apps

Slack, Discord, and Teams use web hooks for sending messages and notifications

Version Control

GitHub and GitLab trigger webhooks for code pushes, pull requests, and issues

E-commerce

Shopify and WooCommerce send webhooks for orders, inventory, and customer events

Webhook Example: Real-World Scenario

Online Store Order Processing

// When a customer completes purchase:
POST https://your-app.com/webhooks/stripe
{ "event": "payment.succeeded", "amount": 99.99, "customer_id": "cust_123", "order_id": "ord_456" }

Your application receives this webhook and automatically: sends confirmation email, updates inventory, creates shipping label, and notifies fulfillment team.

Web Hook Security Best Practices

🔐 Verify Webhook Signatures

Always validate that webhooks come from trusted sources using HMAC signatures

🔄 Handle Idempotency

Process duplicate webhooks safely without side effects

⚡ Respond Quickly

Return 200 OK immediately and process asynchronously to avoid timeouts

🛡️ Use HTTPS

Always use HTTPS endpoints to ensure data encryption in transit

Common Webhook Challenges

Challenges When Working with Web Hooks:

  • ⚠️Debugging: Hard to test locally without public URLs
  • ⚠️Reliability: Handling failed deliveries and retries
  • ⚠️Security: Validating webhook authenticity
  • ⚠️Monitoring: Tracking webhook performance and failures

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